Privacy Policy & Terms and Conditions of Use


Please read carefully the provisions of this Privacy Policy & Terms and Conditions of Use. By providing your personal data, you are authorizing their collection, use and disclosure in accordance with the rules defined herein. By using this site, you are also acknowledging and accepting the provisions of these Terms and Conditions.

Francesca Perotti reserves the right to change this document without prior notice. Therefore, we recommend that you consult it regularly so that you are always up to date.

These terms and conditions govern the use of this website, which is provided by the company Francesca Perotti (in this document also referred to as the company Francesca Perotti, or Francesca Perotti).


Data Protection

For Francesca Perotti, the protection of your data is an essential factor and, therefore, we are committed to guaranteeing the privacy of all our Customers and Users. In this sense, this Privacy Policy serves to demonstrate our commitment and respect for the rules of privacy and protection of personal data.

All personal information collected will be used to improve your experience on the site and to provide you with a more productive use of all the tools available. Ensuring the confidentiality of the personal data of our website users is essential for us.

What information do we collect?

Francesca Perotti, within the scope of its activity, collects and processes the personal data necessary for the provision of services and/or supply of products, processing in this context data such as: name, date of birth, address, telephone number, email address and/or others.

We collect personal information when you register on our website, subscribe to a newsletter, purchase a product or place an order, respond to a questionnaire or form. As a rule, personal data is collected when the Customer contacts us for a service. On each of these occasions, you will give your consent for us to collect this information. The personal data collected is processed by computer and in strict compliance with the legislation on the protection of personal data, being stored in a database and, under no circumstances, will the data collected be used for any purpose other than the one for which consent was given by the data subject.
The collection of personal data from people under 18 years of age requires authorization from parents or legal guardians.

For what purpose do we use your personal data?

We use your personal information for the following reasons:

- To personalize your website experience. Your personal information helps us to better respond to your individual needs.

- Improve our website. We are constantly looking to improve the offers on our platform according to the information and feedback we receive from all those who use it.

- Improve customer support. Your information helps us respond more efficiently to your support needs.

- Promote a hobby, contest, promotion, form, quiz or other website feature.

- Disseminate news, promotional materials, workshops, events or work carried out, delivered via the internet, email or otherwise, in accordance with any communication preference you have indicated.

Your information, whether public or private, will not be sold, exchanged, transferred or assigned to any other company without your consent. We may use third parties, explicitly understood by the user, to process personal data on our behalf, such as sending emails, text messages or telephone contact.

Francesca Perotti is the legal controller of the data, determines the purposes and means of processing, takes reasonable measures to protect personal information from access, disclosure, alteration or destruction and keeps personal data accurate and up to date.

We respect the privacy of all Users of our website and are committed to protecting the personal information that each User chooses to share.

All Users and Customers have the right to access, rectify, cancel, oppose and delete their personal data. If you wish, at any time, to exercise your rights, you may do so by emailing hi@francescaperotti.com.

We retain personal information for the period necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.


Use of Cookies

Cookies are small files that a website or its service provider transfers to your computer's hard drive via your web browser (if you authorize it) and that allow these same websites or service providers to recognize your browser, capture and memorize certain information.

We use cookies to help us remember and process items in your member area), understand and memorize your preferences for future visits to the website and compile aggregate data about traffic and interaction on the website so that we can offer better experiences and tools in the future.

We may engage third-party service providers to help us better understand our website visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our services.


Links to third-party sites

Occasionally, the Francesca Perotti website has links to other sites that, in our view, may contain useful information / tools for our users. Our privacy policy is not applied to third-party sites, so if you visit another site from ours, you should read its privacy policy. We are not responsible for the privacy policy or content present on these same sites.

Payments

To purchase our products, you can do so by credit card, bank transfer or Paypal. Any fees for using Paypal or Credit Card are not our responsibility, but the customer's. All transactions are handled securely by an external system. The customer will indicate the data for the invoice.

The purchase of products can be made in full or in installments (when applicable). When choosing the payment option in installments, the customer accepts that the amounts are automatically debited.
Francesca Perotti's courses are sold as single courses, they are not sold in modules. In the case of opting for payment in installments, the default of one installment represents the default of the others. If the customer owes one installment, he owes the rest.


Returns

Refund Policy: We do not offer refunds – No Transfers - No Exceptions for any products, masterminds, or mentorships. Thank you for honoring this. Effective Date: 21/07/2023
Mentorships and programs with Francesca Perotti are not an exact science and are provided based on the vision, history and experience of Francesca Perotti, so that all contents are subjective.


Receiving products

After completing the purchase, you will immediately receive an email to access the product in your member area.
With access to the member area, the customer recognizes that he loses the right of withdrawal.


Accessing this site

We provide Visitors and Registered Users (both referred to in these terms as users) with access to the Services as described below.

Visitors – As the term indicates, these are users who are not registered on the website but who want to explore it. No login required for guests. These can: 1) access all public content available on the site; 2) get in touch via email; 3) make comments in the boxes intended for this purpose.

Registered Users – Have access to the same as Visitors and can also: 1) buy products and services available on the site; 2) access exclusive content available only to registered users; 3) sign up for programs and services.

Francesca Perotti is under no obligation to accept any individual as a Registered User and may accept or reject a registration at its sole and total discretion. In addition, the company may deactivate an account at any time if it determines that a Registered User has not complied with the Terms of Use set out in this document.

By using this website, both visitors and registered users agree to the following:

- Use it only for the legal purposes described in more detail in the "Terms of Use" section below;

- Do not take any action that could compromise the security of the site, make it inaccessible to others or cause any type of damage to the platform and/or its content;

- Do not add, subtract or modify the content or try to access any information that is not intended for you;

- Not to use the website in any way that could interfere with the rights of third parties;

- It is a condition of use of this website that all information provided to become a Registered User is true, current and complete. If our company has reason to suspect the credibility of the information provided, it reserves the right to refuse access to this website or any of its resources and terminate or suspend your access at any time without prior notice. The user assumes responsibility for his login data, such as e-mail address and password.


Terms of use

This site is provided solely for personal, non-commercial use and/or so that the user can get to know the company Francesca Perotti and the services provided.

Visitors may view all publicly available content for personal, non-commercial use. Registered users who have purchased any product or service can access it in their member area or download it to their hardware equipment (depending on the use permitted by each product) and view any content contained in such product or service purchased for their personal, non-commercial use.

Except the user has no other rights over the Francesca Perotti content (other than his own content / Registered User information made available in the member area), and will not use it except as permitted in this agreement. No other use is permitted without the prior written consent of Francesca Perotti. The company retains all rights, title and interest, including all intellectual property rights in the content.

The user may not sell, transfer, assign, license, sublicense or modify the content. You may not further reproduce, display, publicly perform, make a derivative version of, distribute or use the content in any way for any public or commercial purpose. The use or posting of the Content on any other website, social media page or networked computer log for any purpose is expressly prohibited.

For example, it is expressly prohibited (as well as authorizing third parties to do so) to create co-branding situations, make a joint brand of this website, frame this website in any external context or make a hyperlink to this website, without express prior permission by written by an authorized representative of the company Francesca Perotti. For the purposes of these Terms of Use, co-branding means displaying the name, logo, trademark or other means of attribution or identification of the Francesca Perotti brand and website in such a way that it is understood by users that these entities have the right to display, publish or distribute this website or content accessible within it.

The user agrees, by accepting these terms, to cooperate with our company so that any unauthorized co-branding, framing or hyperlink is immediately reported and stopped.

By breaching any part of this agreement, your permission to access and/or use the content on this site will automatically terminate and you must immediately destroy any copies you have made of the content.


Interruption or suspension of access

Francesca Perotti reserves the right to interrupt access to the website for the period it deems necessary, for any technical, administrative, force majeure or other reasons that may arise and are not directly contemplated here.

Without prejudice, Francesca Perotti, cannot be held responsible for any suspension or interruption of access that may occur as a result of facts that are not attributable to it.

The website and the content provided exclude the warranty that the servers will operate error free and that the computers are free of viruses or destructive features.


Contact us

If you have any questions regarding this document, you can contact us at the following address: hi@francescaperotti.com.